Support
How can we help?
Most questions are answered in the FAQ. For everything else, we answer every message personally.
Contact us
Email support@wadaag.app
Include your display name, your device (iOS or Android), and a description of the issue. Screenshots help. If something is blocking an active circle, mark URGENT in the subject line.
We aim to respond within 2 business days; urgent circle issues are prioritized.
Common requests
- Membership & billing: subscriptions are billed by Apple or Google. Manage, cancel, or request refunds in your App Store / Google Play account settings. See pricing.
- A disagreement in your circle: Wadaag keeps records only — resolve payment questions directly with your circle admin and the member involved. The dispute feature records the outcome for everyone.
- Delete your account: instructions are on the delete account page.
- General questions: the FAQ covers money handling, membership, records, and languages.
One honest note
Wadaag support can help with the app — accounts, circles, records, membership. We cannot recover, trace, or mediate money between members, because Wadaag does not process or hold group funds and has no visibility into payments made outside the app.